FAQs

View all relevant questions and answers of Ebunge’s movable partition and services.

General

Q: Are you a factory or a dealer?

A: Ebunge partition is a real and professional 100% movable partition manufacturer.

Q: What is lead time?

A: The movable partition wall lead time is 7 days to 15 days. 

Q: How to do the goods packing?

A: Normally our movable partition will use carton paper package ,MDF batten cover all around cotner.

Q: How to transport?

A: Sea transport is a common mode of transportation for movable partition wall. In an emergency,can be air freight .

Q: How do I place an order?

A: Contact our ebunge partition service team and let us know your requirment, we will give you solution within 2 hours.

Q: Terms of Delivery?

EXW ex works location of the factory
FCA free carrier agreed location
CPT carriage paid to agreed place of destination
CIP carriage and insurance
paid agreed place of destination
DAF delivered at frontier agreed place of delivery at the frontier
DDU delivered duty unpaid agreed place of destination in the importing country
DDP delivered duty paid agreed place of destination in the importing country

Products

Q: What the Movable Partition Wall use for?

A: They are the creative way to add flexibility and functionality to your space.extensively applied to star hotels, meeting rooms,
ballrooms, clubs, banquet hall, convention centers, multi-function halls, trainning rooms and other facilities.

Q: Have your partition wall products come in standard sizes?

A: No, actually all of our movable partition wall sizes are supported customized. The panels move on the ceiling track with no floor track.

Q: How long does it take to install a partition system?

A: We will provide a detailed schedule on receipt of the order and keep everything updated regularly on progress. The time depends very much on the site and anything which we try to meet wherever possible.

Q: How to select the suitable movable partition wall for your site?

A: We have 4 types of movable partition wall, 65 type, 85 type, 100 type and 125 ultra-high type.

You can choose the right movable partition wall upon the height and soundproof requirement as following.

65 type- Max height: 4000mm, soundproof:20db to 32db.

85 type- Max height: 6000 mm,soundproof:28db to 42 db.

100 type- Max height: 7000 mm,soundproof:32db to 45 db.

125 type- Max height: 17000 mm,soundproof:40db to 55 db.

Customization

Make your space flexible solution!

Ebunge movable partition wall is a solution of easy division for interior spaces. Regarding of the construction of the building, the use of the room, the architecture, and the style, the application of the Ebunge partitions will introduce a higher level of aesthetics, practicality, and safety for internal use. Ebunge places customers' interest in the first place and provides global customers with the most cost-effetcive partition wall manufacturing and customization service.

Customization step 1

Step 1: Our assigned project manager will guide and keep the project up and running by identifying the required resources, arranging and contacting you on behalf of the general contractor.

 

Customization step 2

Step 2: In the initial discovery dialogue, we will understand your concerns and the challenges in optimizing the space. We will review budgets, plans, and drawings, and conduct site visits & assessments to determine the scope and needs of the project to propose the best.

Customization step 3

Step 3: Our Ebunge factory-trained installers will work in a safe manner to ensure the careful assembly and installation of your custom divider system. These installers are committed to providing the highest level of customer service and satisfaction.

Customization step 4

Step 4: When a concept is finalized, we will create a detailed custom solution that includes materials, acoustics, separation, and operation. Upon your acceptance of solution and quotation, we are ready to continue product ordering and implementation.

Service

Q: Do I need to provide drawings?

A: Yes, we need.
If you already have technical information or AutoCAD drawing then we can use them to build and install the selected products.

Q: Can you give us installation supervise?

A: Yes.we can provice the movable partition wall installation surpervise at site. Contact ebunge team to get more details.

Q: Can you support customization?

A: Yes, Ebunge partition 100% support and welcome customization service.

Q: Can I get a free sample?

A:Yes, please send us your requrements then can get a free sample!

Q: Are your products guaranteed?

A:Yes,all of our movable partition wall products carry a full 3 Year guaranteed,covering all parts and defects.

We can also provide an extended warranty if require and the products are expected to last a lifetime.

Payment

Q: What currencies are available on Ebunge?

A: It is possible to make payments in any of 20 major currencies. The final payment will be calculated in the currency USD or RMB.

Q: What payment methods are accepted?

A: We accept T/T payments, West Union, Credit Cards, Debit Cards, Cash and so on.

Shipping

Q: Where do you ship from?

A: We are located in Guangzhou, China. All orders ship from Guangzhou or Shenzhen, China.

Q: How will my order ship?

A: You can select from various shipping methods at the time of your order.

Q: How are shipping rates calculated?

A: Shipping rates are based on the weight and volume of your package and your location. 

Q: Can you lower the customs value or send my package as a gift?

A: No, we cannot do this. Regulations require us to use the actual values on the customs forms and it is illegal to do otherwise.

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